Privacy policy

This policy explains how the Vizell online shop ("we") processes personal data in accordance with the Law of Ukraine "On Personal Data Protection".

1. Data we collect

• Name, phone number and email — to place and confirm your order.
• City and Nova Poshta (or other carrier) branch — for delivery.
• Account data (if you register): order history, wishlist, addresses.
• Technical data: IP address, browser type and cookies — to run the website and for statistics.

We do not receive or store bank card details: payment is made by bank transfer to our account.

2. Why we use it

• To process, receive payment for and deliver orders.
• To contact you about your order.
• To send newsletters — only with your consent; you can unsubscribe at any time.
• To protect the website against fraud.

3. Who we share it with

Only what is needed to fulfil your order: the delivery company (name, phone, branch) and the bank. We do not sell your data or share it with third parties for advertising. Data may be disclosed to public authorities only where required by law.

4. Storage and security

Data is stored on secure servers and accessed only by authorised staff. Order data is kept for the period required by tax law and then deleted.

5. Your rights

You have the right to know what data we hold about you, to ask for it to be corrected or deleted, and to withdraw your consent. Contact us via the Contact page and we will reply within 30 days.

6. Cookies

We use cookies for the shopping cart, account login, language preference and anonymous visit statistics. You can disable cookies in your browser settings, but some features of the website may stop working.

7. Changes

We may update this policy from time to time. The current version is always published on this page.